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Free service now available at Carers Support Centre to help carers claim Carer's Allowance.

Carers are invited to take part in a free new service to help them claim for a government benefit that they might be entitled to.

The Carer’s Allowance Take-up Campaign has been launched in Croydon to offer carers free one-to-one support in claiming Carer’s Allowance online with a trained advice worker.

Carer’s Allowance equates to £61.25 a week and people who are struggling to look after someone with an illness, disability or old age are often unaware that this help is available with more than 2,000 carers in Croydon not claiming for the benefit.

One hour slots are being offered at the Carers Support Centre, 24 George Street, central Croydon every Monday until the end August from 10am to 4pm.

To take part, carers can book an appointment by dropping in at the Centre (Monday to Friday 10am to 4pm), emailing or calling 020 8663 5608. The campaign has been launched by the Carers Support Centre in partnership with the Government Digital Service at a time when all benefit claim forms will need to be filled in online and paper applications will cease.  

The Carers Support Centre is run by the Carers’ Information Service and supported by Croydon Council and The Whitgift Foundation.

Christine Brown, 58 said: “I’ve been looking after my mum, who has Alzheimer’s for nearly three years and although I got Attendance Allowance last year for her, I just thought that I wasn’t entitled to anything myself because I was a family member. Going to the Carers Support Centre has opened my eyes to all the help there is and now that I’ve done the Carer’s Allowance form, it might help pay for things I’m doing for mum, like the washing, shopping and taking her to appointments.”

Helen Thompson, Manager, Carers’ Information Service, said: “We know that looking after someone often results in additional costs to the family and many carers also find they have to give up work, which then reduces the income coming in. So it’s vital that carers check to see if they and the person they look after are entitled to any state benefits. Benefit forms can be daunting, so our campaign aims to reach out to carers who might have put off applying with the message that we’re here to help.”

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